Privacy Policy

Collection of Personal Information

At JEETBUZZ, we prioritize the confidentiality and safety of your personal information. To provide you with an optimal experience and the best possible services, we collect various types of personal information when you interact with the site. This information is vital for facilitating a smooth registration, verification, and transaction process. The types of personal information we collect include:

• Personal Identification Information: This includes your name, email address, phone number, and date of birth. We require this information to create and manage your account and to verify your identity when you place bets or perform transactions.
• Account Information: As part of the registration process, we collect a username, password, and certain account preferences. This allows you to personalize your experience on the website and access all features securely.
• Payment Information: We collect payment details such as credit card numbers, bank account information, billing address, and transaction history. This data is needed to facilitate secure deposits and withdrawals and to provide accurate financial services.
• Usage Data: Our site collects certain non-identifiable data related to your use of the website. This includes your IP address, browser type, operating system, and referral source. We also track your browsing and gaming behavior within the platform to improve our services and tailor them to your preferences.

We ensure that all data collected is used exclusively for providing our services, processing payments, and enhancing the customer experience. Additionally, all information gathered will be kept in compliance with the laws and regulations of Bangladesh.

How We Use Your Personal Information

We use the personal information we collect for a variety of legitimate purposes that allow us to enhance your user experience and operate efficiently. These purposes include:

• Account Management: The primary purpose of collecting personal information is to create and maintain your account. This allows us to verify your identity, ensure you have appropriate access to services, and help prevent fraudulent activities.
• Payment Processing: We use your payment information to process deposits, withdrawals, and other transactions associated with your account. By securely storing and transmitting payment details, we ensure that financial transactions are completed smoothly and efficiently.
• Customer Support: Your contact information is used to respond to inquiries, assist with technical difficulties, and resolve any issues you may encounter while using the site. This ensures that you receive timely and effective support.
• Promotional and Marketing Communications: With your consent, we may use your email address to send you updates, promotions, and offers about new games, betting opportunities, and other related content. You can opt-out of receiving these communications at any time through your account settings.
• Improving Services: The usage data we collect helps us better understand how users interact with the website. This allows us to identify trends, improve the user interface, and offer features tailored to your preferences. We use this information to enhance both the functionality and experience of our platform.

Rest assured, we ensure that your data is used only for the purposes outlined above. We never use your personal data for unauthorized activities or share it with third parties without your explicit consent.

Sharing of Personal Information

We are committed to protecting your privacy and will never sell, rent, or lease your personal data to third parties. However, there are certain circumstances where we may need to share your information with trusted partners and service providers to ensure the smooth operation of the website. The following outlines the conditions under which your information may be shared:

• Service Providers: To help us manage and provide the various features on the website, we may share your information with third-party service providers. These include payment processors, fraud detection services, customer support platforms, and other companies that assist in providing operational services. These providers are only granted access to the necessary information required to perform their tasks and are contractually obligated to protect your data.
• Legal Compliance: If we are required by law to share your personal data, such as in response to a court order, government request, or other legal obligations, we will do so in accordance with the relevant laws. This includes situations where sharing your data is necessary to protect our rights, safety, or the safety of our users.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. However, any such transfer would be subject to the terms of this Privacy Policy, and we would ensure that your data remains protected during this transition.

We take every precaution to ensure that your information is handled responsibly and securely by any third party we share it with.

Your Rights as a User

As a user, you have several rights regarding your personal information. These rights are essential to ensure that you have control over your data and are protected under data protection laws:

• Right to Access: You have the right to request access to the personal data we hold about you. This includes details about the information we collect, how we use it, and with whom it has been shared.
• Right to Rectify: If any of the personal information we hold about you is incorrect or incomplete, you have the right to request that we correct or update it. This ensures that we have accurate data for account management and communication purposes.
• Right to Erase: You can request that we delete your personal data, subject to certain legal exceptions. For example, if you have outstanding transactions or are involved in an ongoing investigation, your data may need to be retained for a certain period.
• Right to Object: If you object to how we are processing your personal data, particularly for marketing purposes, you have the right to request that we stop using your data for those purposes. You can manage your preferences through your account settings.

If you wish to exercise any of these rights, please contact our customer support team. We will respond to your request in accordance with applicable data protection laws and regulations.

Security Measures

Your personal information’s security is a top priority for us. We employ advanced security protocols and technologies to safeguard your data from unauthorized access, disclosure, or misuse. The following are some of the key measures we have implemented to protect your data:

• Data Encryption: All sensitive data transmitted through our platform, including payment information and login credentials, is encrypted using SSL (Secure Socket Layer) technology. This ensures that your data remains secure while being transferred over the internet.
• Access Control: We limit access to your personal information to only those employees and third-party providers who need it for legitimate business purposes. All individuals with access to your data are bound by strict confidentiality agreements and must follow specific security procedures.
• Regular Security Audits: We regularly conduct security audits to identify potential vulnerabilities in our systems and take corrective measures to address any weaknesses. This proactive approach helps us maintain the highest level of data security.
• Two-Factor Authentication: To add an extra layer of protection, we offer two-factor authentication (2FA) for account login. This ensures that even if your password is compromised, unauthorized users will not be able to access your account without your second authentication factor.

While we make every effort to protect your personal information, please note that no data transmission over the internet is completely secure. Therefore, we encourage users to exercise caution when sharing personal information online.

Updates to Our Privacy Policy

Our privacy policy may be updated periodically to reflect changes in our practices or in response to new legal requirements. When updates are made, the revised policy will be posted on this page with the updated date. You will be able to access the most current version at any time.

We strongly encourage you to review this privacy policy regularly to stay informed about how we are safeguarding your data and what rights you have. If any changes materially affect the way we handle your personal information, we will notify you through email or other means.

Data Anonymization and Aggregation

In some cases, we may anonymize your personal data to ensure it cannot be linked back to you. Anonymization helps us utilize data for statistical or research purposes without compromising your privacy. Additionally, we may aggregate your data with that of other users to create reports and analyses. This aggregated data is used to improve our services and identify trends.

Aggregated and anonymized data may be shared with partners or used for marketing purposes. However, this data is always presented in a way that does not identify individual users. Our primary goal is to enhance the experience for all users while maintaining privacy and confidentiality.

Minor’s Privacy Protection

We are committed to protecting the privacy of minors. This website is intended for individuals aged 18 and above, and we do not knowingly collect or maintain personal data from children under the age of 18. If we discover that we have unintentionally collected personal information from a minor, we will take immediate steps to delete the data and ensure that our platform remains compliant with relevant laws.

If you are the parent or guardian of a minor and believe they may have provided us with personal information, please contact us immediately, and we will take steps to remove such data from our records.